|
| TERMS & CONDITIONS |
| Power-on – POWER-ON.CO.UK
Limited Consumer Terms of Sale |
| Please read these terms of sale carefully before placing
your order and retain a copy of these terms and your order for future reference.
By placing an order with POWER-ON.CO.UK you agree to these terms. |
| |
| Terms & Conditions |
All orders for goods accepted by
Power-on ("the Vendor") are accepted subject to
the following conditions which shall form part and govern the contract
of sale. Acceptance of goods shall be deemed to be acceptance of these
conditions of sale. Any term sought to be imposed by a purchaser either
in a document or otherwise that conflicts with or adds to these conditions
is not accepted.
No agent or representative of the vendor has authority to vary these conditions
unless accepted in writing by a director of Power-on. |
- Payment and Price
The vendor reserves the right to vary the quoted price of the
goods by upward additions in accordance with the market conditions at
the date of actual supply and the purchaser shall pay such additions
in addition to the quoted price. Price Lists do not constitute an offer.
All invoices are due for payment on the date shown on the invoice. Payment
is to be made in sterling unless otherwise agreed in writing by a director.
All overdue accounts will be charged on a daily basis at a set rate
of £15.00
- Availability of Goods
The vendor will use its best endeavors to comply with the date named
for dispatch or delivery which date is given and intended as estimate
only and is not to be the essence of contract. If owing to non - availability
of the goods or any other causes beyond the vendors control, the vendor
shall be unable to effect delivery hereunder it shall be at liberty
to determine the contract or part thereof by giving notice in writing
to the purchaser.
- Property and Risk
For so long as any amounts remain owing from the purchaser to the vendor
(whether immediately due or not) title to the property of the goods
shall remain in the vendor and ownership will not pass to the purchaser
until the vendor has received payment in full. In the event of the purchaser
reselling the goods, if the vendor has not received all amounts owing
to it the purchaser shall account to the vendor for the proceeds of
any such sale and meanwhile will hold all proceeds of such sale of such
goods upon trust of the vendor until the vendor have received such amounts
in full. The vendor shall have the right to trace all proceeds in accordance
with the principals of R. v. Hallets Estates 1880 13CH.D96. At any time
after the due date for payment from the purchaser to the vendor, and
so long as such amounts have not been received by the vendor in full,
the vendor at the purchaser’s expense shall have the right to
enter the purchaser’s premises and remove there from all the goods
which remain the property of the vendor.
- Design Variation
Whilst the vendor makes every effort to ensure that the goods
supplied correspond to in every effect with the sample, specification
or description provided as the case may be, the vendor is not responsible
for the minor variations in specification in colour or other design
features, and no such minor variation shall entire the purchaser to
rescind the contracts or shall be the subject of any claim against the
vendor by the purchaser.
- Claims & Returns Policy
Please refer to our terms in full here: http://www.power-on.co.uk/ReturnsPolicy.aspx
No liability for any claim for damage or non-functionality shall be
accepted unless the purchaser notifies the vendor in writing, Email
or by telephone WITHIN 24 - 48 HOURS
of receiving delivery. This period may be extended at the sole discretion
of the vendor where the manufacturer’s replacement policy extends
the deadline. We strongly advise that you check your products fully
once received.
No liability for any claim for missing items such as manuals, etc shall
be accepted unless the purchaser notifies the vendor in writing within
seven days of delivery.
No liability for any claim will be accepted in the case of goods differing
in quantity or descriptions from the purchaser given on the delivery
note unless the vendor is notified in writing by the purchaser within
seven days of delivery and the onus is on the purchaser to prove any
shortage.
In the case of manufacturers who operate direct product support and
returns procedures, the purchaser accepts an obligation to process their
claim directly through the manufacturer.
- Guarantee
The purchaser shall, unless otherwise, in writing, be responsible for
all carriage, telephone, postal and other incidental charges incurred
during the guarantee period.
- Distance Selling Regulations
In accordance with the Distance Selling Regulation, the customer has
the right to cancel an order within one week (7 working days) of delivery.
In accordance with legal provisions personalized items, unsealed software
or audio and products containing an activation key are exempt. The customer
is expected to take good care of all items and not use them, any goods
not returned in an 'as new' condition may be refused or involve extra
costs in making the goods 'as new'. In order to meet the 1 (one) week
deadline, mailing the cancellation notice within that time frame is
sufficient. Please, always refer to and include the order number. The
cancellation must be put in writing and must be forwarded to the RETURNS
DEPT, 86 DRAKE STREET, ROCHDALE, LANCASHIRE, OL16 1PH
by mail or e-mail to RMA@POWER-ON.CO.UK When
returning non-faulty goods under the Distance Selling Regulation delivery
costs may not be refunded, if the customer wishes Power-on
to collect the goods the costs incurred shall also be deducted from
any refund. Please note that you have no right to return goods under
the Distance Selling Regulations if you are a business customer. All
refunds will be processed within 30 days from when you notify us of
cancellation of the order.
- Returned Goods
The vendor will not accept goods for credit or rectification unless
such return has been authorised by a director, and the goods are received
by the vendor in stock condition, with original packaging, software
and the vendor reserves the right at its sole discretion whether to
accept the return of the goods or whether to rectify the goods or whether
to issue a credit note in respect thereof. The vendor reserves the right
to charge a restocking fee on goods returned for credit which are not
in stock condition.
The purchaser shall unless otherwise stated be responsible for the cost
of outward and return carriage and insurance of all goods returned by
the purchaser to the vendor for service or credit which goods shall
be at the risk of the purchaser until actual receipt of the goods by
the vendor. The onus of proof of safe delivery shall rest with the purchaser.
All items returned to the vendor by pre-arrangement and found to contain
no fault, will be subject to a 20% restocking charge, provided the goods
are in original stock condition. Any downward variation of this restocking
charge shall be at the sole discretion of the vendor.
A £20.00 Service charge will be applicable if No Fault Found.
No credit shall be allowed for goods until they have been received complete.
A Full Credit will only be given on items returned within 7 Days from
Purchase.
If a credit is to be given, the original carriage charge will not be
refunded/credited.
- Consequential Loss
The extent of the vendor liability on the purchaser for any default
or breach whatsoever and howsoever arising shall in no case exceed the
invoice value of the goods and the vendor shall in no circumstances
whatsoever be liable to the purchaser in respect of any loss or damage
whether suffered by the purchaser or any customer of the purchaser and
whether direct, indirect, consequential, or however else arising. Power-on will not be responsible for any data loss howsoever arising.
You are responsible to backup your data on a regular basis.
- Law
If any part of these terms and conditions shall be found to be unlawful
it shall not affect the validity or enforceability of the remainder
of the conditions.
This contract is and shall be deemed to have been made in England and
shall in all respects be governed by English Law.
In respect of consumer sales only, statutory rights are unaffected by
these terms and conditions.
- Delivery Information
Please note that Extra Delivery costs will be incurred if your postal
address is not mainland UK or you are located in the HIGHLANDS, FREE
DELIVERY will not be applicable, you will need to select the EXPRESS
DELIVERY SERVICE at the checkout stage of ordering or if you would like
a delivery quote before you proceed with payment please email sales@power-on.co.uk
or contact LIVE SUPPORT providing your:
FULL NAME & ADDRESS INCLUDING POSTCODE & ITEM YOU WOULD LIKE
TO ORDER.
FREE DELIVERY OFFERS:
Any FREE delivery offers, promotions are only valid on a standard service
3-5 Working Days and to mainland UK addresses.
All UK Offshore / Highlands addresses are not included in Mainland UK
Delivery rates.
- Please note that no service is guaranteed, sometimes courier/delivery delays maybe experienced which is out of our control once courier has collected from us.
Please check with us via email or LIVE Support before proceeding. Your
order will be automatically cancelled if these terms are not met and
a refund will be issued which will take up to 30 Days.
- Electrical Products
Electrical products may come with a UK adaptor / plug, some products
may come in an European retail packaging with European manuals and literature.
Products are fit for sale on the UK market. Manuals can be obtained
from the manufacturer’s website. We cannot avoid this or notify
the customer in advance as some items may be sent direct and sealed
from the manufacturer. Please note that returns will not be accepted
based on this. We are happy to assist via LIVE SUPPORT if needed.
|
| |
| Privacy Statement |
Power-on is committed
in protecting your privacy. We will only use the information that we collect
about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: firstly, to process
your order and second, to provide you with the best possible service.
We will give you the chance to refuse any marketing email from us or from
another trader in the future.
The type of information we will collect about you includes:
Your Name
Address
Phone Number
Email Address
We will never collect sensitive information about you without your explicit
consent. The information we hold will be accurate and up to date. You
can check the information that we hold about you by emailing us. If you
find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance
with our internal security policy and the law.
We may use technology to track the pattern of behavior of visitors to
our site. This can include using a "cookie" which would be stored
on your browser. You can usually modify your browser to prevent this happening.
The information collected in this way is to keep track of the contents
of your shopping cart once you have selected an item.
|
|
|
|